Case Study
PCS Technologyy
Remote Access VPN Connectivity Issue

The Challenge

Accend was contacted by one of our partners
to assist with a Remote Access VPN issue to a
remote end network part of the site-to-site
tunnel late Friday and the partner was given
until Monday to resolved everything because
one end user was down almost all day due to a
network change that was made the week
before.
Customer was using Anyconnect Remote
Access VPN with route-based site-to-site VPN
tunnel
Remote Access VPN clients’ network was Port
Address Translated (PAT) to a single IP that was
allowed through the IPSec Site-to-Site Tunnel
Senior IT Manager worked on it for two weeks
and couldn’t resolve the issue