Accend Networks San Francisco Bay Area Full Service IT Consulting Company

Category: Case Studies

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Case Studies

Jet Aviation


Aruba Wireless Networks

The Challenge

The Director of Maintenance at Jet Aviation approached us because he needed some assistance with installing 10 Aruba Networks Wireless Access Points 315 at their Hangar facility in Oakland, California. He had heard of us through their existing vendor partner

Our Solution

Jet Aviation’s 10 Aruba Access Points 315 were still in their original boxes. Accend assisted with installing the 10 Aruba Access Points, tasks included mounting the access points and connecting ethernet cables to the PoE switches. We also assisted with upgrading the Access Points to the latest version of code, migrated their configuration over from the previous Acess Points, provided documentation and knowledge transfer.

Because the Access Points were located in a large maintenance facility, we wanted to make sure that they had good coverage. Accend offered to conduct predictive wireless coverage for Jet Aviation.

The Results

Accend worked with the Director of Maintenance to mount and connect all Aruba Access Points at their assigned location.We also labeled and configured hostnames,Corporate,and Guest SSIDs,along with any firewall filtering for the Guest SSID to just allow printing and interent access.They were using the Sonicwall NSA 4600 firewall.We also document and provided knowledge transfer on how to administer the Aruba instant Access Points portal

Accend also provided a heat map and made sure Jet Aviation had good wireless coverage at their Hangar and Maintenance facilities, including their repair shop and administrative buildings.

Jet Aviation was able to complete their long overdue upgrade of the ten (10) Aruba Access Points 315 with our assistance.

Technologies Covered

  • Aruba Access Points 315
  • Sonicwall NSA 4600
  • Cisco Catalyst Switches
  • Xerox Center Printer
  • HP Desket Printers
  • Polycomm VX410 VoIP Phones (PoE)
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Case Studies

CCNA Training Case Study


CCNA Training Case Study

The Challenge

Mountain View-Los Altos Union High School District (MVLA) required some Cisco training classes that could be offered to their students to train them to better equip themselves with the latest trends and technologies and to be able to obtain entry level positions such as Network Technician, Network Engineer, and other technical positions.

Our Solution

Accend provided a CCIE to teach the Cisco Interconnecting Cisco Networking Devices Part 1 and Part 2 according to the Cisco course syllabus. These courses helped to prepare them for the Cisco CCNA Routing and Switching.

The Results

Accend was able to teach and train a classroom of up to 10-12 students per class and provided training according to the Cisco ICND1 and ICND2 course curriculum, and also industry best practices training and use cases so students could apply them to the real world.

Live labs were also conducts and provided to the students.

Technologies Covered

  • Cisco Interconnecting Cisco Networking Devices Part 1 (ICND1)
  • Cisco Interconnecting Cisco Networking Devices Part 2 (ICND2)
  • Cisco CCNA Routing and Switching Certification Preparation
  • Cisco best practices and real world examples
  • Cisco Labs using Layer 2 and 3 switches and routers
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Case Studies

Azure Single Sign-On (SSO) and Multi-Factor Authentication (2FA)


Azure Single Sign-On (SSO) and Multi-Factor Authentication (2FA)

The Challenge

PARC, a Xerox subsidiary, required a multi-factor authentication and single sign-on solution that was simple and easy to use to replace their current certificate based solution.

  • Client : PARC
  • Location : Palo Alto, California

Our Solution

PARC was already using Cisco Anyconnect and Microsoft Office 365 for their environment. Cisco Anyconnect was using an on-premise kerberos authentication with certification and also Azure multi-factor authentication for their Office 365 using Microsoft authenticator app.

Accend provided a solution to deploy on their Cisco ASA\Firepower to authenticate against their existing Azure environment using SAML authentication with single sign-on. We helped configure their Cisco ASA with an Anyconnect tunnel and group profile to use the Azure Active Directory as an identity provider for Single Sign-On. This was quickly deployed in a week or two.

The Results

PARC has a new Cisco Anyconnect profile setup with Single Sign-On authentication against Azure Active Directory with Multi-Factor Authentication. The process is easy for end users with having to accept certificates, which was difficult to manage for PARC.

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Case Studies

Meraki Cloud Solution – Office Move


Meraki Cloud Solution - Office Move

The Challenge

ASSIA-INC, a Bay Area innovative technologies for service providers, needed a quick and easy solution for office move and at the same time, upgraded their current Cisco legacy equipment.

  • Client : ASSIA-INCDistrict
  • Location : Redwood City, California

Our Solution

Accend was engaged to be part of their pre-planning stage for their upcoming office move. Accend assessed their current environment, including number of users, devices, new move location, and number of headcounts.

Accend came back with a proposed network architecture which included the Cisco Meraki MX84 firewalls, several MS-225 cloud switches, and half a dozen MR52 Access Points. Accend also created a heat map for the new wireless networks, assisted with the office move, and configured their new Headquarter network core switches, and integrated some of their existing network infrastructure switches in one weekend.

The Results

By Monday, ASSIA was back at the new office running with :

  • Complete Meraki Cloud Solution (MX84 Firewall, MS225 Switches, and MR52 Access Points).
  • Network Infrastructure was fully managed in the cloud and centrally through one management dashboard.
  • Office was in full operation.
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Case Studies

Turnkey Service and Top-notch Support (Cisco Unified Communications System)


Turnkey Service and Top-notch
Support (Cisco Unified Communications System)

The Challenge

Galt Joint Union Elementary School District (7 sites) was operating on a legacy Mitel phone system when it unexpectedly crashed. The system was outdated and, without a maintenance contract, support was costing the district thousands per day. They were left without a phone system for 2 months, resulting in loss of revenue and reliable communication.

  • Client : Galt Joint Union Elementary School District
  • Location : Galt, California

Our Solution

The school engaged with Accend Networks' advanced Networking Consultants to migrate their legacy phone system to a Cisco Unified Communication system.

Our Voice Consultants:

  • Programmed a Cisco Unified Communications system from a phone directory print-out to a robust digital system, allowing phones to be routed properly.
  • Trained IT staff members on how to manage the new system.
  • Provided documentation for new phone set-up and how to administer for future reference.
Accend Neworks is a Managed Services and IT Solutions Provider, specializing in network security, network design, implementation, and support for Data, Voice, and Wireless networks.

Why Unified Communication
Systems?

Next generation UC platforms, interactive video solutions, smart mobile devices, and tablets are enabling a new virtual workplace, where one-on-one phone calls give way to rich multiparty collaborative experiences, and mobile information workers efficiently conduct business from any place, at any time.

The Results

During the outage, Galt saved $1,000 per day by engaging with Accend Networks, and staff members were able to resume using VoIP phones as usual by the following Monday. In just one weekend, staff members were trained on how to operate the new phones and IT staff members were trained on how to manage the new voice system.

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